A person,
not a queue.
Support here is someone who has stood behind a counter running this software. Ask the awkward question — whether it does the thing you need is better found out now than in week one.
Say what
you need.
WhatsApp, phone or email — whichever is easiest. Every one of them reaches a person, not a ticket system.
If you are deciding whether to buy, tell us about the shop — what you sell, how many tills, whether there is a stockroom behind it. That is a more useful conversation than a feature checklist.
The quickest way. Message us any time; we reply during Indian working hours.
+91 90306 35841 on WhatsApp →Support, questions before you buy, and help with the free plugins — all to one address.
support@codeboldcommerce.comBuying for several shops? sales@codeboldcommerce.com
Send us
a message.
It comes straight to our inbox, and we reply by email within one working day.
Two things
that save a day.
Try it on a test copy of your website
The free core is not time-limited. Half the questions people write in with answer themselves in twenty minutes against a real catalogue.
Check the docs
Installing, your first sale, licence keys and each plugin are written down. It is quicker than waiting for us to type the same thing.
Write anyway
If it is still unclear, that is a documentation problem rather than your problem. Tell us and we will fix the page as well as answer you.
About support.
What should I include when reporting a problem?
Do you help with migration from another POS?
Can you build something specific for my shop?
Do you offer support on the free plugins?
Or just install it
and see.
The free versions cost nothing, and nothing about them expires.